Privacy Policy

1. Introduction

Welcome to Deepest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, name, password)
• Profile information you choose to provide
• Content you submit through our service (prompts, conversations)
• Payment information (processed securely through Stripe)
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With AI model providers to process your prompts (prompts are sent to selected AI services)
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and improve our service. Types of cookies we use:

• Essential cookies: Required for the Service to function properly
• Analytics cookies: Help us understand how users interact with the Service
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe we may have collected information from a child under 18, please contact us immediately.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, please contact us at privacy@deepest.app.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent, contractual necessity, legal obligations, or our legitimate interests
• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: You can request we limit how we use your data
• Right to Data Portability: You can request your data in a machine-readable format
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise these rights or lodge a complaint with your local data protection authority, please contact us at privacy@deepest.app.

13. Automated Decision-Making

We do not use your personal information for automated decision-making that produces legal or similarly significant effects. The AI-generated content provided through our Service is for informational purposes and does not constitute automated decisions about you.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@deepest.app

For data protection inquiries in the EU/EEA, you may also contact your local supervisory authority.